The electronic application (e-application) is the applicant’s message sent to the e-mail address of the organization or placed on the official site of the organization in the global computer network the Internet.
E-applications of citizens including individual businessmen (citizens hereinafter) and legal persons are reviewed by the National Library of Belarus in compliance with the Law of the Republic of Belarus "About resorts of citizens anmd legal persons".
According to the Law of the Republic of Belarus "About resorts of citizens and legal persons" an electronic application must be written in Belarusian or Russian languages.
E-applications must be reviewed no later than 15 days from the day following the date of registration, and those requiring further investigation and verification not later than 1 month.
Replies to e-applications are sent in electronic form to an applicant’s email address. Written responses are given in the following cases: an applicant asks to send a written response to their requests, either simultaneously send a written answer and the answer to their e-mail address; a response could not be delivered for technical reasons (notification).
We don’t review applications:
Please fill in a special form to submit electronic application (suggestion, complaints etc). We ask you to state the contents of a question as much as possible clearly and in detail, with indication of all necessary information, including about the results of consideration of your previous applications.